Sail through one of the world's largest archipelagos

Frequently asked questions

• Can I book my flights or a stay in addition to my cruise?

  YES!
  Our services are available to all clients who embark on our cruise. Our tailor-made offers are adapted to your needs and your budget.
  
  We have created two fully customisable offers:
  - Serenity Service: Booking of your flight tickets.
  - Extension Service: Booking of your accommodation (hotel, house, villa, etc.) and/or complementary activities such as excursions, guided tours, car rental, etc.
  
  Our dedicated advisors will be happy to assist you in your holiday planning.

• What documents do I need to travel to the Seychelles?

  Seychelles is a visa-free country, which means that there are no visa requirements for any persons wishing to travel. Although a visa is not required to enter Seychelles, visitors should have in their possession a valid passport or other travel documents recognized by the government of Seychelles in order to gain entry. The passport must be valid for the period of the intended stay until arrival back in the holder’s country of origin or residence.
  
  A visitor’s permit is issue on arrival in Seychelles to travellers visiting for the purposes of holiday and who also meet the following criteria: holds a valid return ticket or ticket for onward travel for the duration of the visit; has confirmed accommodation; and, has sufficient funds for the duration of the stay (minimum of US$150 or equivalent per day).
  
  No one is permitted to enter or exit Seychelles except with the written authorization of the Ministry of Health. Apply for your mandatory Health Travel Authorization to the Seychelles https://seychelles.govtas.com
  
  For further information on any health requirement prior to visiting Seychelles kindly visit http://www.health.gov.sc

• Is everyone on board English-speaking?

  Please note that this cruise is not exclusive to English travelers. It is quite common to meet people of various nationalities on board as we offer cruises to international clientele - encouraging curious and enriching exchanges for both passengers and crew.
  Crew members are multilingual and qualified to offer multilingual service.

• Who is in charge of my flight to the Seychelles?

  Your flight tickets can be booked by the GlobeSailor team. All you have to do is specify it to your advisor when you book your cruise.

• How can I arrange my transfer from the airport to the boat?

  Your transfers are not included in your cruise package. If you wish, your GlobeSailor advisor can help you organise them. Please contact us for more information.

• Does the boat operate only with the sails?

  It depends on the weather. When the winds are strong, the skipper will use the sails to sail silently. On days with calmer winds or to reach the stopovers on schedule, the skipper may need to use the engine. The engine is also used when entering and leaving the marinas. We cannot guarantee a minimum time of using the sails. The skipper will do their best to use the sails as much as possible and involve passengers in manoeuvres.

• How are the meals on board organised?

  During your cruise, you will benefit from the full board formula including breakfasts, lunches, dinners and water. Drinks, soft drinks, juices and spirits are not included in your package. These drinks must be paid for on site.
  Dishes are prepared with fresh and local products. Please inform us as soon as possible if you are allergic to certain foods or if you have a special diet.

• What is included in the onboard cashbox?

  Mooring fees
  Entrance fees to the national parks
  Possible provisioning of water, fuel, gas and fresh products
  Possible purchase of broken dishes, lost fishing lines or artificial lures

• What payments do I need to make to confirm my booking?

  To confirm your booking, you need to inform your GlobeSailor advisor who will hold an option for you until your deposit is received. The booking will only be considered definite once your deposit has been received (by bank transfer, PayPal or credit card), ranging from 30 to 50% of the booking amount. A 100% deposit will be required for all bookings made within one month before departure. The balance must be paid at the latest 45 days before the date of embarkation.

• What if I have to cancel my cruise?

  You must notify your GlobeSailor advisor as soon as possible. Whatever the cause is, the following cancellation fees will be due: up to 90 days before departure: 30% /// from 89 to 60 days: 50% /// from 59 to 30 days: 75% /// 29 days or less before departure: 100% of your booking.
  We advise our clients to subscribe to Cancellation Insurance with Ouest Assurance.