Oceanis 40.1

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Overall, I had very good impressions from the charter. The yacht was modern, the base was well organized, and the company itself gives the impression of being serious and professional.

Unfortunately, the final impression was noticeably spoiled by the attitude of the technical staff.

During the charter, there were several technical issues that were not caused by our actions. Instead of calm and professional communication, I encountered a tone that felt accusatory and lecturing. The situation regarding the toilet blockage was particularly unpleasant. Instead of helping to resolve the issue, the communication created the impression that I was already considered guilty.

Upon returning the yacht, this impression only intensified. The procedure seemed very rushed, and I lacked respectful and friendly treatment from the technician. As a skipper who took good care of the yacht and returned it in excellent condition, I expected more professional and courteous communication.

It's a pity because human interaction often leaves a lasting impression just as much as the quality of the yacht itself. I hope the company pays attention to this aspect, as otherwise, my experience was truly positive.